Refund & Cancellation Policy

We always want to see our customers to be completely happy with everything bought from "JaiVijayBookCentre App".

Registration
Before any purchase or transaction with "JaiVijayBookCentre App", the customer has to register himself/herself as a member of "JaiVijayBookCentre App". To do so, one has to register with "JaiVijayBookCentre App". The books that are purchased or added to the shopping cart by the customer are listed & stored in the respective account for future reference. Access to the account is possible through valid JaiVijayBookCentre App Id & Password. It is the customer’s responsibility to see that no unauthorized logins take place using his/ her id and password. So, ensure that your password is not disclosed. If any loss is encountered , "JaiVijayBookCentre App" , in case of misuse of login, the customer to whom the login belongs to will be responsible for the same.

Refund Policy

Conditions for Refund

A. Damaged or Incorrect Items
If your item arrives damaged or we send you the wrong item, we're sorry. We'll refund what you paid for the item. Damaged or Wrong item / item's arrive should fulfill the following conditions:-
1. Items should be in their original condition
2. Items should be ideally in the original packaging
3. Items should be returned within 15 days of the day you bought them with a receipt.
The Customer has to Parcel the Item to Our Address. (JAI VIJAY BOOK CENTRE, OPP OLD CAMPUS RATANADA ROAD, JODHPUR)

Refund Will Be Made After Deducting the Delivery Charges from the amount paid by the customer at the time of order.

B. Return to Origin
In Case The Parcel Is Returned To Our Address Due To Any Reason.
A Refund Will Be Made After Deducting The Delivery Charges.

REFUND METHOD:
We'll make the refund to the customer by Paytm Payment Gateway refund option . So customer will receive the amount in their respective account. For more information on ordering items from "Jaivijaybookcentre App".

In case you still have further more questions or clarifications
See Our Terms And Conditions

Cancellation policy
1. There is no option on app for cancellation of order. So firstly check and be sure before ordering from “Jaivijaybookcentre APP”
2. The cancellation of order can be made by us, for any reasons (like item out of stock, etc).

In case cancellation done from our side full refund will be made by us